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Log out of FOLIO
Select the lock icon next to the address bar.
Select the Cookies and site data “Site Settings” option.
Select Manage cookies and site data option to open a new popup window.
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A “Settings” tab will open. Select “Delete data”
Select the trash can icon next to the FOLIO cookies and select Done to close this window.
You will be prompted to refresh the page, select Reload to do so.
Do a “hard refresh”.
Hold down Ctrl and F5 on a Windows device.
Hold down Command, Shift and R on a Mac.
Right click on the refresh icon and select Empty Cache and Hard Reload. (This option may not be available if you don’t have cookies or a cache.)
Log back into FOLIO
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