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How To Create A Community User Account in FOLIO
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CreateCommunityUser
CreateCommunityUser

  1. Log into FOLIO & navigate to the Users app.

  2. In the upper right hand corner, click the “Actions” menu drop down and select “New.”

  3. Create unaffiliated user record in FOLIO using the following conventions (for community borrowers that were migrated from Aleph, you will have to edit existing information):

    Last name: Patron’s last name

    First name: Patron’s first name

    Patron group: [relevant patron group]

    Status: Active

    Expiration date: 

    Barcode: [patron barcode]

    External system ID: [patron barcode]@[institution].edu

    Username: [patron barcode]

    Email: email address

    Phone: phone number

    Preferred contact: [select]

  4. Click on “Save & Close” at the bottom right to save the record.

  5. Log into OpenAthens (OpenAthens Admin)

  6. From the OpenAthens Dashboard click on “Create account."

  7. Fill in the pop-up as follows:

    1. Choose a username: [patron barcode]

    2. Login by email address: leave checked*****(see note at bottom about community borrowers with accounts at more than one school)

    3. Expires on: Choose expiration date

    4. Create account and: Leave checked “Email an activation code to the user”

  8. Click “Next” at the pop-up’s lower right.

  9. Fill in the next screen as follows:

    1. First name(s): 

    2. Last name:

    3. Email address: [email address in FOLIO]

  10. Click Next

  11. On the next screen:

    1. Select a group (if using - can create a new group from here)

    2. Skip all except the last field on this page

    3. externalSystemID:  [patron barcode]@[institution].edu (External system ID from FOLIO - this MUST match exactly for EDS accounts to work!)

  12. Click Next

  13. Click Create account.

  14. You will see a green success pop-up at the top of the screen and an account activation email is sent to the email address above.

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