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There are a handful of reasons why you might want to reset FOLIO. You might encounter bugs that cause display issues until you clear prior session information. Your permissions within FOLIO might also change and you will want to log in again to see the changes. These steps describe a way to reset your FOLIO session without impacting other sites that you access from your browser.
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Log out of FOLIO
Select the lock icon next to the address bar.
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Select the Cookies and site data option.
Select Manage cookies and site data option to open a new popup
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window.
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Select the trash can icon next to the FOLIO cookies and
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select Done to close this window.
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You will be prompted to refresh the page, select Reload to do so.
Do a “hard refresh”.
Hold down Ctrl and
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F5 on a Windows device.
Hold down Command, Shift and R on a Mac.
Right click on the refresh icon and select Empty Cache and Hard Reload. (This option may not be available if you don’t have cookies or a cache.)
Log back into FOLIO
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Dev Tools method |
If you are still seeing ghosts from the previous FOLIO release (error messages during routine tasks, UI elements from the last release), you may wish to use the following method to really, really clear your cache.
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Open the Developer tools view.
Hold down Ctrl, Shift and I or press F12 on a Windows device.
Hold down Option, Command and I on a Mac.
Select the three dots button to open the Chrome menu, select More tools and then Developer tools.
Select the Application tab, select Storage from the left pane, make sure that the “including third-party cookies” checkbox is selected, and click on Clear site data.
Refresh as you did above.