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Chrome is the supported browser of the FOLIO development community (as well as other Chromium-based browsers). Your browser of choice might have similar steps to clear your cache, but we are keeping this page scoped to Chrome only.

There are a handful of reasons why you might want to reset FOLIO. You might encounter bugs that cause display issues until you clear prior session information. Your permissions within FOLIO might also change and you will want to log in again to see the changes. These steps describe a way to reset your FOLIO session without impacting other sites that you access from your browser.


  1. Log out of FOLIO

  2. Select the lock icon next to the address bar.

  3. Select the Cookies option to open a new popup screen.

  4. Select the FOLIO cookies and session info, click Remove and select Done to close this window.

  5. Do a “hard refresh”.

    1. Hold down Ctrl and press F5 on a Windows device.

    2. Hold down Command, Shift and R on a Mac.

  6. Log back into FOLIO

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