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  • Collect the issues from the shelf in IRM

  • Scan in the barcode to bring up the item

  • Go to Actions – Edit

  • Scroll down to Item Notes and click on Add note

  • Select Copy note from the dropdown

  • Type Missing pages into the notes field

If

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an item is also damaged (enough so that it warrants

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us keeping track):

  • Add a second Copy note and type in a brief description of the damage

  • Scroll to the Condition section

  • Select Damaged from the Item damaged status dropdown

  • The date should automatically populate today’s date, but if it doesn’t, add today as the date of damage

Any issues that are severely damaged or well beyond repair will be withdrawn and retained according to the instructions at Retaining and Deleting Records