Description
Renewal of a resource on a regular basis (regardless of material type).
FOLIO Apps Required:
Agreement, Organizations, Orders, Invoices, Licenses (Possible), eHoldings, Inventory (Possible)
Related Workflows:
Trigger
Library receives communication/an invoice in advance of the end date of a subscription period and we decide to renew
Library requests an invoice from a vendor as the end date of a subscription period approaches/passes
Auto-Renewal for specific vendors (ie. ProQuest, Oxford, etc.) where a vendor emails and you confirm by doing nothing
eJournal Renewal by Subscription Agent
Harrassowitz: No communication is an acknowledgement of renewal
EBSCO: Lives largely in EBSCONet, typically handled without Joanna unless something is changing about the resource, must review and respond by X Date
An invoice is paid somewhere in this process signifying the transfer from acquisitions to somewhere else
Note: Different vendors have vastly different methods. Paying an invoice may acknowledge renewal or may come after communication back and forth and after signing a new yearly order form. These triggers are very broad and capture /most/ scenarios. Different triggers may mean that the process begins in different ways inside FOLIO (ie. with Agreements versus Orders) and possibly at different times. End result is payment of an invoice at some point.
Output
Record updates within FOLIO, payment to a vendor, possible license renegotiation/amendment, ensuring the resource remains discoverable and accessible to patrons
Staff Involved
Acquisitions Staff, Cataloging/Discovery Staff, Research/Teaching Staff
Via different workflows, an invoice is paid (some vendors may need to be tracked down)
Some resources may be flagged for yearly review of usage rather than assuming it will be renewed
Some resources may be sent to teaching staff to confirm if a renewal is needed (based on need for a class, inflation, etc.)
Status Quo: Confirm access is correct (coverage for journals, access for databases)
Check for a new EZProxy stanza
Check metadata & linking in EDS
Check linking/coverage in the link resolver
Selection of a new years eJournal package
Update a URL in holdings record/Database A-Z list
Not Status Quo:
Cancellation/Cessation - See specific workflow document
Changing content: review title lists for link resolver access, update links for platform change, select more content for additional modules, etc.
Access is turned off: request invoice, troubleshoot various discovery systems, contact vendor/sub. Agent
Potentially updating a batch load
License Renegotiation
Some renewals are de facto license renewals (signature on the document constitutes an amended/extended license)
Not all vendors will require a renegotiation or an amendment to an existing license
Renegotiation can take place locally or through a consortia (NERL, etc.) and may include a total resigning or amendments for inclusion of new terms and conditions
Potential communication out to the rest of the library
Notes:
Some schools are assuming that everything is set unless they hear differently, so the renewal work is more centered around acquisitions/payment than discovery/access
In this case, shifting titles/platform changes/etc. are not necessarily tied to the actual act of renewal with the vendor
Some renewals may be multi-year to take advantage of deals in which case the yearly “renewal” may just be the payment of the invoice (unless payment is all up front)